Booking & Reservations
Payment Terms
Check-In & Check-Out
Guest Responsibilities
Safety & Security
Liability
Policy Updates
Contact

Terms & Conditions

Booking & Reservations

  • All bookings must be made through our official website or authorized partners.
  • Reservation confirmation is subject to availability.
  • Guests must provide accurate personal details at the time of booking.
  • Bookings for minors require parental/guardian consent.

Payment Terms

  • Full payment or deposit is required at the time of booking.
  • Accepted payment methods include UPI, card, and cash at property.
  • Refunds, if applicable, will follow our cancellation policy.
  • All payments must be made in the currency specified during booking.

Check-In & Check-Out

  • Check-in starts at 2:00 PM and check-out is by 12:00 PM.
  • Early check-in or late check-out may be available on request.
  • Guests must present valid ID at check-in.
  • Luggage storage is available before check-in or after check-out.

Guest Responsibilities

  • Guests must respect property rules, maintain cleanliness, and avoid damage.
  • Any damages or loss caused by guests may be billed.
  • Guests must ensure the safety of personal belongings.
  • Compliance with local laws is mandatory during the stay.

Safety & Security

  • Guests must follow safety instructions provided by staff.
  • We are not liable for incidents caused by guest negligence.
  • Fire exits and safety equipment must not be obstructed.
  • Security cameras operate in common areas for safety purposes.

Liability

  • The retreat is not responsible for loss, theft, or personal injury unless caused by negligence on our part.
  • Guests assume responsibility for their actions and belongings.
  • The management is not liable for external circumstances affecting stay.

Policy Updates

  • We reserve the right to update our Terms & Conditions at any time.
  • Updated terms will be posted on our website.
  • Changes will not affect bookings already confirmed unless notified.
  • Guests are encouraged to review terms before each visit.

Contact Us

  • Phone: +91-7621955555
  • Email: Info@namamiretreat.com
  • Address: WARD 06, MANDHATA DREAM COLONY, Mandhata, Omkareshwar, East Nimar, Madhya Pradesh, 450554